What are your refund and return policies?

All returns must be requested within 30 days of purchase of product.

Submit return requests via email to store@McREL.org. Please reference your original purchase order number or invoice number in your email.

Customer must provide a copy of the receipt/invoice, or a copy of the purchase order(s) with the returned product.

Returned books must be in resalable condition as determined by the publisher. Worn, damaged, or defaced items will not be accepted. McREL will not issue refunds for e-books, magazines, downloadable PDFs, nor digitally delivered products.

Credits will be applied to the original receipt or invoice that has been paid in full, after returned product has been received by the publisher fulfillment company. Restocking costs incurred by the publisher and the original shipping cost will not be credited on returned books, and will be adjusted against credit given.

A credit receipt will be sent to the customer, and will be generated when the return is processed.


Publishers Storage & Shipping

660 S. Mansfield

Ypsilanti, MI 48197